Internal Rules
GENERAL REGULATIONS
The Rules and Regulations of the Paglianza Hotel are established to ensure an orderly and peaceful use of the premises by all Guests. These Regulations are contractual in nature between the Paglianza Hotel and the Guest; consequently, the confirmation of any booking by the Client implies full acceptance of the present Regulations, which are available for consultation at the Hotel Reception, in the common areas, and published on the website www.hotelpaglianza.it
All Guests are also required to comply with the specific notices displayed on signs placed within the property and/or in areas under the Hotel’s management.
Failure to comply with these Regulations or with any additional instructions issued by the Management may result in the Guest being required to leave the premises.
Any activity that may disturb other Guests is strictly prohibited. Parents (or legal guardians) shall be jointly liable for the conduct and actions of their minor children within the Hotel, including the proper use of common areas, the facilities provided by the Hotel, and adherence to designated quiet hours.
OPERATING PERIOD
Open from 23 May to 19 September 2026
ARRIVAL AND DEPARTURE
CHECK-IN
Check-in is available from 10:00 a.m. on the day of arrival. Rooms shall be made available to Guests as soon as they are ready and, in any case, no later than 4:30 p.m.
The beach service is available from 12:00 noon on the day of arrival until 12:00 noon on the day of departure, while all other services are available from check-in until check-out.
Guests (both adults and children) must present valid identification upon arrival.
To expedite the check-in procedure, Guests are invited to use the “online check-in” section of the App.
CHECK-OUT
On the day of departure, Guests must vacate their rooms no later than 10:00 a.m.
Any outstanding charges accrued during the stay must be settled no later than twenty-four (24) hours before departure.
No refund shall be granted for early departures and/or unused meals.
ROOMS:
Smoking is strictly prohibited.
The use of unauthorised electrical appliances is forbidden.
Any damage to furnishings or equipment shall be charged to the Guest responsible.
LINEN AND CLEANING
Change of bed linen every 3 days.
Change of towels daily.
Additional changes available upon request, subject to an extra charge.
INCLUDED SERVICES
Private equipped beach (1 umbrella and two sunbeds per room)
Free Wi-Fi in common areas (hall and swimming pool)
Free internal car park (unsupervised)
Bar and restaurant services according to the posted schedules
SWIMMING POOL
Opening hours: 9:00 a.m. – 12:30 p.m. and 2:30 p.m. – 7:00 p.m.
Swimming caps are mandatory.
Children must be accompanied by an adult.
Diving and dangerous games are prohibited.
WARM POOL
Opening hours: 9:00 a.m. – 12:30 p.m. and 2:30 p.m. – 7:00 p.m.
Children under 7 years of age are not permitted.
Children aged 8 to 12 must be accompanied by their parents.
The use of armbands, inflatable rings, or any other inflatable devices is prohibited.
Maximum time per session: 20 minutes (to ensure access for the greatest number of Guests).
Maximum capacity per session: 15 Guests.
EXCURSIONS:
Guided tours throughout the Gargano area: Marine Caves, Historical Villages, Umbra Forest, Tremiti Islands.
Bookings can be made directly at the Hotel.
RULES OF CONDUCT:
Quiet hours are from 11:30 p.m. to 7:30 a.m.
During these hours, Guests are required to observe silence and respect the peace and rest of others.
It is strictly prohibited to allow access to unregistered visitors.
SECURITY
An in-room safe is available for Guests’ use.
The Paglianza Hotel declines all liability for theft or loss of any personal belongings left unattended.
The Paglianza Hotel shall not be held liable for any temporary suspension of services or ancillary activities due to technical issues or force majeure; therefore, no refunds shall be due, nor shall such interruptions constitute grounds for termination of the contractual relationship.
ACCESS HOURS TO SERVICES
Restaurant:
- Breakfast: 07:30 a.m. – 09:30 a.m.
- Lunch: 12:30 p.m. – 2:00 p.m.
- Dinner: 7:30 p.m. – 9:00 p.m.
Tamerici Beach Bar: 09:00 a.m. – 1:00 p.m. / 3:00 p.m. – 7:00 p.m.
Bar Hall: 09:30 a.m. – 3:00 p.m. / 4:30 p.m. – 11:30 p.m.
Evening entertainment shall end no later than 11:30 p.m.
SEA SAFETY
Guests are required to comply with applicable laws and with the regulations and ordinances of the Harbour Master’s Office, which are duly displayed at beach access points.
Guests must, in all cases, follow the instructions of the lifeguards on duty.
GUESTS WITH DOGS
Pets and small to medium-sized dogs (up to 12 kg) are permitted at the Paglianza Hotel.
To ensure a pleasant stay for all Guests, pet owners are required to comply with the following rules:
- Only one pet per room is permitted;
- Pets must be kept on a lead or in a carrier when in the Hotel’s common areas, in accordance with Italian law (D.P.R. 320/54 art. 83);
- Pets are not allowed in the restaurant (except for guide dogs);
- Access to the Hotel’s private beach is permitted, limited to the last row of umbrellas;
- Owners are liable for any material or physical damage caused by their animals. The Paglianza Hotel reserves the right to require reimbursement for any damage, repair, or replacement costs incurred;
- For safety reasons, housekeeping staff shall not clean rooms if the animal is left unattended. The pet must be kept on a lead or otherwise secured (e.g. cage or carrier) even when Guests are present during cleaning;
- Owners must not leave their pets unattended in the room;
- Dogs must not disturb other Guests;
- Owners must ensure full compliance with hygiene and sanitation regulations during the animal’s stay on the premises;
- For any matter not expressly provided herein, reference shall be made to Article 2052 of the Italian Civil Code concerning animal liability.
Any breach of these Regulations shall result in the immediate termination of the accommodation contract and expulsion from the Hotel. In such circumstances, the Hotel Management shall be entitled to retain any sums already paid as compensation for damages.
Updated on: 15/10/2025
Paglianza Hotel
Loc. Paglianza – 71010 PESCHICI – Puglia – Italy
Tel. +39 0884 911011
booking@hotelpaglianza.it
